FS
Frederick S
1 reviews | Active since Oct 2012
23 Aug 2015, 18:35
No luck with support on help with lost phone
All i want to do is help my mom cancel a pay-as-you go service form virgin mobile. (or get a new sim with the same number and move over to pure pre-paid). I am paying for something we do not use and after 3 emails to virgin mobile I have to revert to hello peter to get someone to help us out.
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Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
24 Aug 2015, 11:06Hello silentfred,
Thank you for taking my call.
As per our telephonic discussion I have explained the sim swap process.
Please note that a request for the proof of delivery has been sent to the relevant department and further feedback will be provided once we have received the documents.
Regards
SMT
Thank you for taking my call.
As per our telephonic discussion I have explained the sim swap process.
Please note that a request for the proof of delivery has been sent to the relevant department and further feedback will be provided once we have received the documents.
Regards
SMT
Virgin Mobile South Africa (Closed)'s reply24 Aug 2015, 11:06
Official
Hello silentfred,
Thank you for taking my call.
As per our telephonic discussion I have explained the sim swap process.
Please note that a request for the proof of delivery has been sent to the relevant department and further feedback will be provided once we have received the documents.
Regards
SMT
Thank you for taking my call.
As per our telephonic discussion I have explained the sim swap process.
Please note that a request for the proof of delivery has been sent to the relevant department and further feedback will be provided once we have received the documents.
Regards
SMT