MD
Michael D
1 reviews | Active since Mar 2014
29 Sept 2015, 10:02
No delivery, communication dead-end at call centre
I have been waiting for more than 3 weeks for my handset. When I call the call centre, I either get put on hold indefinitely, or get put on hold for a period and then the line goes dead. Frustrated as call centre agents are anything but helpful
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Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
29 Sept 2015, 11:53Hello Michaelwithwings,
Thank you for your post.
I have tried calling the 082 number provided and was advised that were were not available to take my call. I also could not get a hold of you on your Virgin Mobile number.
Please refer to email correspondence for feedback.
Kind Regards
SM Team
Thank you for your post.
I have tried calling the 082 number provided and was advised that were were not available to take my call. I also could not get a hold of you on your Virgin Mobile number.
Please refer to email correspondence for feedback.
Kind Regards
SM Team
Virgin Mobile South Africa (Closed)'s reply29 Sept 2015, 11:53
Official
Hello Michaelwithwings,
Thank you for your post.
I have tried calling the 082 number provided and was advised that were were not available to take my call. I also could not get a hold of you on your Virgin Mobile number.
Please refer to email correspondence for feedback.
Kind Regards
SM Team
Thank you for your post.
I have tried calling the 082 number provided and was advised that were were not available to take my call. I also could not get a hold of you on your Virgin Mobile number.
Please refer to email correspondence for feedback.
Kind Regards
SM Team