1 reviews | Active since Aug 2009
NO CUSTOMER SERVICE - NO STOCK!
After trying since 27/08/2015 to upgrade my company Cell phone, still nothing!<br> <br> On 27/08 I called to upgrade I chose the LG G3 Beat. Andrew told me I would get the phone by the following Friday (4th Sept).<br> After numerous calls and speaking to Andrew , Longile and another gentleman today I am about to give up. I was told you are out of stock on the LG G3 Beat and then ordered another phone, only to be told by Andrew 2 weeks ago that there was ONE phone left and he was sending it to me... I would get it over the long weekend no less! Guess what? No Phone!<br> Then when I called last week Andrew told me I would have to choose a different phone (no stock), so I asked for the LG G3 which I was told I would get last week.<br> You can imagine my SHOCK when I called and spoke to Longile yesterday to be toldI was still awaiting an order there was no stock. When I told her NO I ordered the LG G3 for R389 or something she said the previous order was never cancelled so I was still not getting a phone!! She then cancelled the order and said the phone would be sent this week 5 - 7 working days. I asked to speak to a Manager (Pinky) not available! It has now been 24 hours and NO call from Piekie,
Thank you for taking my call.
Please accept my sincere apologies for the inconvenience caused.
As discussed, please revert to my email correspondence for further assistance.
Regards,
SM Team
Thank you for taking my call.
Please accept my sincere apologies for the inconvenience caused.
As discussed, please revert to my email correspondence for further assistance.
Regards,
SM Team
