1 reviews | Active since Jun 2012
No contact / communication with delivery of my phone.
<p>I upgraded my contract nearly 2 weeks back and have not yet received my phone or an appointment for delivery from the courier. I have phoned support 3 times regarding this issue, they just keep saying someone from sales will phone me back, big suurprise no call. The last support agent I spoke said the courier does not even have my phone or details on their system. It is a pity I have to come to hello peter just to get normal service .</p>
Hi timofx,
Thank you for your query.
Please not that we have tried calling you numerous times on all numbers provided but could not get through.
Please post a private reply with your delivery address as well as a number that we will be able to get a hold of you on.
Kind Regards
Alicia
Hi timofx,
Thank you for your query.
Please not that we have tried calling you numerous times on all numbers provided but could not get through.
Please post a private reply with your delivery address as well as a number that we will be able to get a hold of you on.
Kind Regards
Alicia
Do not add further insult, I do not have 1 single missed call from anyone. My number was given to your staff all 3 times I called and to the sales person who originally called me on my number to do the upgrade. I will send your PM but your service is pathetic and apparently so is your conflict resolution.
Do not add further insult, I do not have 1 single missed call from anyone. My number was given to your staff all 3 times I called and to the sales person who originally called me on my number to do the upgrade. I will send your PM but your service is pathetic and apparently so is your conflict resolution.
Hi timfo,
I confirm that delivery of your handset will take place tomorrow morning.
Kind Regards
Alicia
Hi timfo,
I confirm that delivery of your handset will take place tomorrow morning.
Kind Regards
Alicia