nightare contract/cancellation worse

Service delivery or dealing with customer complain is never resolved, I've been complaining about my billing from last year June, every time I get told the billing department will contact me within 48hr, after numerous calls n months later I'm still waiting...fed up with this I decide to cancel my contract, I've called a million times from Feb and every time they put me through to the cancellation department where the phone rings for hours without anyone picking up, I tried again Yesterday and after 15min this guy answers and I tell him I want to cancel since my contract ended the 2nd of April. He tells me I'll be debited till June before it gets done, this is **************** as if my incorrect billing was not enough they still want to milk me some more ..I WANT OUT OF VIRGIN...THE champs are useless don't even get why they are there....They don't even attempt to inform you that your contract is ending all they want is to debit you for all you've got, I was never happy with service I'm still not happy and I wouldn't recommend it to anyone. Don't even remember when last I received my statement..