MP
Matthew P

1 reviews | Active since Mar 2013

18 Feb 2016, 10:56

Network Busy, Its Always Busy!

Dear Virgin Mobile South Africa I find it absolutely disgusting that with a parent company as big as yours, to have a service that really doesn't exist.<br> <br> I have a SIM on your network and it has been Network busy for two weeks now, I can't make calls, issues with receiving and sending SMS. Airtime disappears when your lucky enough to use the service.<br> <br> Virgin Mobile USA I Urge you to cut your losses and close off Virgin mobile SA, because I think they would fail to even reheat a ****in in a microwave.<br> <br> And to be blunt, I get better service from my Netgear WiFi ****le that was struck by lightning last year.<br> <br> I have had enough and will port the number over to another network, I gave you a chance, a few, but you lost.<br> <br> Cheers.

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply18 Feb 2016, 17:08
Official
Hello parker.mat,

Thank you for bringing the matter to our attention . We are sorry to hear about your experience .

My attempt to reach you on the provided number was not successful .Please refer to the email I have sent to your Hotmail account with your best contact number and suitable time for us to contact you .

Regards
Rebecca