Missing DATA infamous to Virgin Mobile

<p>As I look through the various complaints here on Virgin Mobile I see that Virgin mobile is infamous in "you have used all your data". I wonder if it is even a use in complaining, but maybe I can save some poor sod from falling for the same trap.</p> <p> </p> <p>My cell phone is updated with 200MB every month, I have realised that every month I have to upload additional data and has slowly been increasing. This month on the same day my data is uploaded I had received a message form VM that I have 10mb left before I reach my bundle cap, WOW you guys have gone a bit extreme.</p> <p> </p> <p>When I checked my balance lo and behold – NO DATA available. I have made sure all my application are set to NOT update in my settings. Only application running is WhatsApp, I have even set my setting to not download any incoming media. Phone in to VM and get the same answer YOU used the data on the internet, I tell the “champ” that my phone was laying on a table and had not been touched. Reply: You used the data – LORD HELP ME!! OK let’s try and work together, I promise you I did not use the phone at all, “champ’s” response : my system said you used the data. So her best way to help me - I have to pay R 49 to get an itemised billing report – That will show me I used the data. You must be joking , so now I have a split personality or some sleep disorder where I surf the net subconsciously.</p> <p> </p> <p>Great stuff VM you guys are the best – after 9 years of having a contract with you I think I will rather move to a different service provider before my split personality does something more drastic like stop using the net and you can’t syphon more money out of me.</p>