Messed up my package

How dare you expect me to drive to your branch to listen to a call. Why not drive to me and let me listen to the call at my office. I do not work for Virgin, how on earth am I going to get time to be chasing phone call recordings<br> My issue is far from over, Virginmobile hired a bunch of losers who do not know what customercare means<br> I demand the call be brought to me if it cannot be e-mail, failure which I stop paying this account. I do not care about blacklisting, I have a new car and a house