NE
Natacha E

1 reviews | Active since Aug 2013

29 Feb 2016, 07:57

Itc wrong listing

Tel *** good day I cancelled my virgen contract in Nov 2015 virgin mobile is still debit my account sometimes 15 time at one day. I the account depart call me I told them I don't have a account with them and at the time I cancelled the contract I didn't own them a cent. I try to buy a vechile and it's decline cause virgin put me on itc even if I ask them to clear my name they still refuse I need a lettre as today that I open them nothing if if they keep on billing me. Other wise I will go to the media and sue them for bad listing unnecessary and I will also Wright an complaints to itc in connection with virgin blacklisting people wrongly at itc

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply29 Feb 2016, 09:03
Official
Hello NC Erasmus,

Thank you for your query.

No cancellation request has been received.

As advised previously by our call centre, we are only able to assist the main account holder.

Please refer to him for any information you may require.

Kind Regards
Alicia Nair