WC
Whaidunisa C

1 reviews | Active since Oct 2009

23 Feb 2015, 09:56

I will not pay a cent for my handset ... *******

My phone gave problems so it was booked in for repairs - They took 2 mnths and then gave it back - I only had it for a day and its worse so the very next day i booked it in again - To date i still dont have my phone- I received an sms saying that i must pay inn and someone will call me to explain - To date i have no call- I will not pay cause the phone is still under contract and i wont pay my bill either until my phone is fixed and given back - Al**** made it worse than it was and if there was a pay inn , why wasn't it the case when the phone was initially taken - They just want to make a quick buck and i wont have this ... If this is the case then Virgin can keep the phone and the bills... My email address is [Email Removed]<br>

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply23 Feb 2015, 11:16
Official
Hello Whaida,

We appreciate the opportunity to respond to your concerns.Please note that I have attempted to contact you several times on the numbers *** and *** to no success.

Kindly respond the the email I have send to your Gmail account with your best contact number in order to best assist you.

Regards
Customer Relations.