i am shocked hei

for the past three week sthere has not been stock at th eir east gate branch, why promote things you do not have, i hav etwo number ones is not working we tried sim swap but still nothing but they do not stop debiting for th esim that does not work . the same sim is due for an upgrade but coz there are no phones i can not upgrad ebut they still debit for it, they clearly do not care abiut service as long as they get their miney thet care less which to me is *****ing. stop *****ing and fix your staff hei