jvdw
joey van der westhuizen

1 reviews | Active since Jul 2015

16 Jul 2015, 14:59

I am extremely disappointed and unhappy with Virgi

I am extremely disappointed and unhappy with Virgin's so called Champs since 19th May when I upgraded my foon I am still waiting for delivery. The delivery company do not know of anything about a parcel for me. I have all the names and VRNV reference number of all my calls to virgin since 19th may upto the 14th July...nobody ever phoned me back which all of them promised to

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply16 Jul 2015, 16:48
Official
Hello joeykat,

Thank you for taking my call and for bringing the matter to our attention.

As per our telephonic discussion I have sent a request to our Sales department to urgently contact you regarding a different handset .
I will contact you again to confirm the delivery of the phone.

We do apologise for the inconvenience.

Regards
SMT