SG
Sibonisiwe G
1 reviews | Active since Sept 2015
09 Sept 2015, 19:42
**********
Virgin Mobile claimed that i have a contract with them. <br> I went to visit one of their store in Menlyn Pretoria after i called them and they requested i send ***** documentation. Which include my ID COPY, affidavit from Police station, 10 Signatures and a copy of a card where i signed before.<br> They didn't have the contract copy nor any information on their system with regards what model of phone i took or any device. They asked the ***** documents which i already sent to them before. I furnished them with what they requested.<br> <br> Today i get an SMS saying my account was brought by DMC.<br> <br>
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Replies (1)Virgin Mobile South Africa (Closed)'s replyOfficial
10 Sept 2015, 17:10Hello selthiques,
Thank you for your post. We do apologise for the inconvenience caused.
Please refer to the confirmation letter sent to your Gmail account as requested. I've also confirmed that your account has been credited accordingly.
Regards
SM Team
Thank you for your post. We do apologise for the inconvenience caused.
Please refer to the confirmation letter sent to your Gmail account as requested. I've also confirmed that your account has been credited accordingly.
Regards
SM Team
Virgin Mobile South Africa (Closed)'s reply10 Sept 2015, 17:10
Official
Hello selthiques,
Thank you for your post. We do apologise for the inconvenience caused.
Please refer to the confirmation letter sent to your Gmail account as requested. I've also confirmed that your account has been credited accordingly.
Regards
SM Team
Thank you for your post. We do apologise for the inconvenience caused.
Please refer to the confirmation letter sent to your Gmail account as requested. I've also confirmed that your account has been credited accordingly.
Regards
SM Team
