HN
Hannelie N
1 reviews | Active since Dec 2015
29 Dec 2015, 17:07
For 13yrs satisfied customer - BAD MISTAKE
Opted out of \early debit order"via sms from Virgin TWICE 2 & 7 Dec! Early Debit order still went off 19 Dec! Phoned Customer service TWICE the next and day after! Got sms 23 Dec re account suspension if not paid immediately. Phoned Cust Serv again! They could do nothing to assist me"
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Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
30 Dec 2015, 16:26Hello HJNaude,
Thank you for you query.
We apologise for the inconvenience we have caused you.
Please resend us the proof of payment as our system does not pick up any payment being made.
Kind Regards
SM Team
Thank you for you query.
We apologise for the inconvenience we have caused you.
Please resend us the proof of payment as our system does not pick up any payment being made.
Kind Regards
SM Team
Virgin Mobile South Africa (Closed)'s reply30 Dec 2015, 16:26
Official
Hello HJNaude,
Thank you for you query.
We apologise for the inconvenience we have caused you.
Please resend us the proof of payment as our system does not pick up any payment being made.
Kind Regards
SM Team
Thank you for you query.
We apologise for the inconvenience we have caused you.
Please resend us the proof of payment as our system does not pick up any payment being made.
Kind Regards
SM Team