Extreme Laziness and Indiffrence

<p>I have been a customer of Virgin Mobile for a long while now and decided to recently port another of my numbers to the Network.</p> <p>I filled in the relevant forms at the Menlyn-branch to have the number ported.</p> <p>However after numerous visits on various occasions, I have yet to get anyone of the staff to get back to me regarding the progress of the required porting.</p> <p>I’m the only one that makes any effort to follow-up and each time there’s an excuse as to why they could not contact me or why the porting has not been actioned yet.</p> <p>It’s always somebody else’s fault as to why they cannot give me feedback.</p> <p>It is now (2) months and I’m still none the wiser.</p> <p>I find this conduct totally ridiculous.</p> <p>With all due respect and with no malice intended, the staff are in most cases clueless and indifferent.</p> <p>I have yet to meet a staff member willing to go the extra-mile in order to rectify the matter.</p> <p>I need a senior person other than the consultants to remedy this situation, as I feel that Virgin mobile can ill-afford the lazy attitude of their staff at the Menlyn-branch, treating their customers with such disdain.</p>