Extra debit orders

This my second complaint as the first was to do with extra debit orders being taken from my account without explanation, I then received a call saying they would look into and come back to me.<br> They then called me a few days later to ask when I would be paying the monies owed I told them that clearly they have not checked previous calls and they were to rectify my account and come back to me clearly no communication on there end on top of if decided to debit to small amounts off my account without consent on explanation. This is the worst service I have ever received from any supplier and would not advise people to take out a Virgin Mobile contract very disappointing.