1 reviews | Active since May 2014
Empty Promises
And again Virgin mobile SA giving empty promises to their clients but mostly to me, a client for more than 6 years and I'm now getting bad service, they are passing the buck, the consultants is not very helpful. I'm still waiting for my additional line, but evens more my handset. They deduct my account but I didn't get my handset as yet. I have to phone continuously to find out about the status of my handset. And every time i get handed over to another consultant that knows evens less than the previous one. I spoke to LEBO, REFILWE, SAM and aslo MPHO. and not one of them can confirm when my handset will be delivered. How many consultants does it takes to get my handset delivered? REALLY VIRGIN MOBILE...... get your act together...... TO THOSE THAT WAS THINKING OF TAKING OUT A VIRGIN MOBILE CONTRACT, PLEASE DO NOT.<br> VIRGIN MOBILE IS THE WORST SERVICE PROVIDER....
Thank you for your feedback.
We are truly sorry for the inconvenience incurred.
We have spoken to our sales team and feedback to you has been provided via email correspondence.
Kind Regards
Alicia
Thank you for your feedback.
We are truly sorry for the inconvenience incurred.
We have spoken to our sales team and feedback to you has been provided via email correspondence.
Kind Regards
Alicia
