AB
Ashley B
1 reviews | Active since Jan 2012
13 Feb 2015, 09:08
Early upgrade
ALL service providers allow their customers to upgrade in month 21 of their contract yet Virgin Mobile expects me to pay a \buy out"fee when I am in month 22 and would like to upgrade.<br> <br> Your website states that an early upgrade can be done from month 21 and that \""Please note that this may be subject to additional charges\""- one would expect this to be an upgrade fee/cost. <br> <br> In essence"
Helpful (0)
Replies (1)0
Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
13 Feb 2015, 10:30Hello AshieB,
Thank you for post and our sincere apologies for the inconvenience caused.
Kindly note we have tried to call you earlier however our calls merely rang with no answer.
Please revert to our email correspondence and provide us with your preferred contact number and the suitable time to contact you.
Regards,
Customer Relations
Thank you for post and our sincere apologies for the inconvenience caused.
Kindly note we have tried to call you earlier however our calls merely rang with no answer.
Please revert to our email correspondence and provide us with your preferred contact number and the suitable time to contact you.
Regards,
Customer Relations
Virgin Mobile South Africa (Closed)'s reply13 Feb 2015, 10:30
Official
Hello AshieB,
Thank you for post and our sincere apologies for the inconvenience caused.
Kindly note we have tried to call you earlier however our calls merely rang with no answer.
Please revert to our email correspondence and provide us with your preferred contact number and the suitable time to contact you.
Regards,
Customer Relations
Thank you for post and our sincere apologies for the inconvenience caused.
Kindly note we have tried to call you earlier however our calls merely rang with no answer.
Please revert to our email correspondence and provide us with your preferred contact number and the suitable time to contact you.
Regards,
Customer Relations