DN
Desmond N
1 reviews | Active since Nov 2015
11 Jan 2016, 14:08
Double Debit for contract upgrade
I received my Statement today and i am being charged for 2 months instead of 1, I cannot understand how or why this is being done and it is unacceptable as I was not informed about it! Being the month of January it is impossible to pay over R1000 for my cell phone!!! I would appreciate a detailed explanation as to why this is being done as I was not informed. Your urgent assistance is required.
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Virgin Mobile South Africa (Closed)'s replyOfficial
11 Jan 2016, 15:44Hello Desmond1975,
Thank you for your query.
We confirm that your statement is correct.
Please refer to email correspondence for a breakdown of what you were billed for.
Kind Regards
Alicia
Thank you for your query.
We confirm that your statement is correct.
Please refer to email correspondence for a breakdown of what you were billed for.
Kind Regards
Alicia
Virgin Mobile South Africa (Closed)'s reply11 Jan 2016, 15:44
Official
Hello Desmond1975,
Thank you for your query.
We confirm that your statement is correct.
Please refer to email correspondence for a breakdown of what you were billed for.
Kind Regards
Alicia
Thank you for your query.
We confirm that your statement is correct.
Please refer to email correspondence for a breakdown of what you were billed for.
Kind Regards
Alicia