Don't join horrible network new customer and already have problems

So I decided to join Virgin Mobile I by a new sim card and I port my cell c number that I ues for business to virgin mobile the number is successfully ported to this network yet I can't ues the sim card because it says emergency calls only ur call center agents just keeps on saying tey will escalated but nothing happens I'm loseing business like this and this unacceptable a new customer and I'm already getting problems if this is not shorted out in the next 48 hours then please send my number back to cell c because this really is a bad network my number is that I portEd in is ********** 789 and when people call my number it says the number does not exist *** is worg with Virgin Mobile treating new customers like this and the number you can, contact me on is ********** 678 I'll he awaiting feedback very unhappy