SM
Sibusiso M

1 reviews | Active since Feb 2017

03 Feb 2017, 16:56

Dissapointed

<p>I received phone upgrade yesterday.To my big frustration I can't use the phone even now. I called in this morning and was told my upgrade sim would take up to 24hrs before it becomes active.Just imagine if I had only this number ...nobody would be able to contact me for such a long period.</p>

0
Replies (2)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply04 Feb 2017, 08:14
Official

Hi Inkonzo,

Thank you for bringing this to our attention.

I have tried calling you but get an engaged tone.

Please refer to the email I have sent to your gmail address.

Kind Regards

Alicia

Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply04 Feb 2017, 10:41
Official

Hi Inkonzo,

I confirm that your sim card is now active and working.

Have a wonderful weekend.

Kind Regards

Alicia