LVdB
Liudmyla Van den Berg
1 reviews | Active since Oct 2014
21 Apr 2015, 12:48
debiting after contract terminated
I am complaining second time because first time I got call which kind of interrupted and nobody called back.
Helpful (0)
Replies (1)0
Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
21 Apr 2015, 16:32Hello Milla79,
Thank you for taking my call and granting me the opportunity to assist.
I would firstly like to extend my sincere apologies for the delay with feedback.
As discussed, your contract has been cancelled and your final payment is due for the airtime usage for the month of January 2015. For any further assistance, please write back to me as I have sent you an email on the above gmail account.
Regards,
Customer Relations.
Thank you for taking my call and granting me the opportunity to assist.
I would firstly like to extend my sincere apologies for the delay with feedback.
As discussed, your contract has been cancelled and your final payment is due for the airtime usage for the month of January 2015. For any further assistance, please write back to me as I have sent you an email on the above gmail account.
Regards,
Customer Relations.
Virgin Mobile South Africa (Closed)'s reply21 Apr 2015, 16:32
Official
Hello Milla79,
Thank you for taking my call and granting me the opportunity to assist.
I would firstly like to extend my sincere apologies for the delay with feedback.
As discussed, your contract has been cancelled and your final payment is due for the airtime usage for the month of January 2015. For any further assistance, please write back to me as I have sent you an email on the above gmail account.
Regards,
Customer Relations.
Thank you for taking my call and granting me the opportunity to assist.
I would firstly like to extend my sincere apologies for the delay with feedback.
As discussed, your contract has been cancelled and your final payment is due for the airtime usage for the month of January 2015. For any further assistance, please write back to me as I have sent you an email on the above gmail account.
Regards,
Customer Relations.