AL
Amosly L

1 reviews | Active since Jun 2012

03 Mar 2017, 15:34

Contract has ended

<p>I don't understand how does this work,my husband's contract has ended and he is not renewing because Vigin doesn't have smart phones I mean simple...what I don't understand is why the is the sim going to be blocked and...you just migrate it to prepaid,this is one of the reasons why customers leave this service provider ...it doesn't make senses.</p> <p> </p> <p>he is still paying or can you convert to BYO

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply03 Mar 2017, 16:54
Official

Good day Amosly ,

Thank you for bringing the matter to our attention .

Please note that we have been in contact with the main account holder .All the concerns raised have been address accordingly and the matter has been resolved .

Regards

Rebecca