BC
Brendan C
1 reviews | Active since Apr 2010
23 Feb 2015, 12:05
Contract ending Apri, now told ending September
I have tried to resolve this nicely by contacting call centre, did this. Got no feedback. Sent enquiry via the website, came back with contract ending September 2015, impossible since i got the phone in March.<br> <br> Promised feedback, till this point nothing.<br> <br> Wont be renewing my contract!<br>
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Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
23 Feb 2015, 13:55Hello bmc123,
Thank you for taking my call and allowing me the opportunity to assist.
Please accept my sincere apologies for the incorrect information relayed with regards to your contract end date.
Kindly be advised and as discussed, your contract in question reaches maturity as of the 12th of April 2015.
Wishing you a lovely day further.
Regards,
Customer Relations.
Thank you for taking my call and allowing me the opportunity to assist.
Please accept my sincere apologies for the incorrect information relayed with regards to your contract end date.
Kindly be advised and as discussed, your contract in question reaches maturity as of the 12th of April 2015.
Wishing you a lovely day further.
Regards,
Customer Relations.
Virgin Mobile South Africa (Closed)'s reply23 Feb 2015, 13:55
Official
Hello bmc123,
Thank you for taking my call and allowing me the opportunity to assist.
Please accept my sincere apologies for the incorrect information relayed with regards to your contract end date.
Kindly be advised and as discussed, your contract in question reaches maturity as of the 12th of April 2015.
Wishing you a lovely day further.
Regards,
Customer Relations.
Thank you for taking my call and allowing me the opportunity to assist.
Please accept my sincere apologies for the incorrect information relayed with regards to your contract end date.
Kindly be advised and as discussed, your contract in question reaches maturity as of the 12th of April 2015.
Wishing you a lovely day further.
Regards,
Customer Relations.