BK
Beatrice K
1 reviews | Active since Nov 2013
02 Nov 2015, 18:10
Contract cancelled and still debiting my account.
My contract has been cancelled and I was assured on the 1st October that no more debit orders will go off but Virgin Mobile have again taken off a debit order from my account. I want my money back.
Helpful (0)
Replies (1)0
Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
03 Nov 2015, 09:57Hello kettlesbk,
Thank you for your query.
I confirm that your contract was cancelled as scheduled on 01 October 2015 and the final debit order that went off on the 31 October 2015 is correct.
Please refer to the usage report sent to your gmail address.
Kind Regards
Alicia
Thank you for your query.
I confirm that your contract was cancelled as scheduled on 01 October 2015 and the final debit order that went off on the 31 October 2015 is correct.
Please refer to the usage report sent to your gmail address.
Kind Regards
Alicia
Virgin Mobile South Africa (Closed)'s reply03 Nov 2015, 09:57
Official
Hello kettlesbk,
Thank you for your query.
I confirm that your contract was cancelled as scheduled on 01 October 2015 and the final debit order that went off on the 31 October 2015 is correct.
Please refer to the usage report sent to your gmail address.
Kind Regards
Alicia
Thank you for your query.
I confirm that your contract was cancelled as scheduled on 01 October 2015 and the final debit order that went off on the 31 October 2015 is correct.
Please refer to the usage report sent to your gmail address.
Kind Regards
Alicia