CONTRACT CANCELLATION DISGRACE

I tried to cancel my contract as the 24 months is complete, I called today the 1st of July to give one months notice - they require 30 days only to be told i will be making my last payment in September?????<br> <br> when I asked how is this possible i was advised that the 1st of August will effectively be when my contract will be cancelled and hence be paying in September?????<br> <br> On what planet is 30 days from the 1st to the 1st?<br> <br> When i asked to speak to a manager as this is unacceptable - I was advised that the manager is busy and unavailable. I was then advised that i could call back on the 30th / 31st of July for an instant cancellation but again my last payment would still be in September?<br> <br> On top of all of this not taking a new phone and your contract rolling over you still pay full price?<br> <br> Virgin Mobile is disgraceful and unreasonable - even when you do a balance enquiry they don't give you your real airtime balance they give you \an airtime limit"balance - what you \""may\"" use not what is available - how stupid and misleading is that? to get your true balance you have to call the call centre :-( <br> <br> I do not recommend them to anyone and their coverage is ******* too!<br> <br> ***"""