Contrac sold to me with no available phone

I reported this to Hello Peter about 2 weeks ago and still no resolution.I upgraded my contract about 6 weeks ago and have been waiting for the phone that comes with it since then. I keep on being told the phone is coming. I learned today that this phone has never been available since they offered this contract over 2 months ago. When I try to cancel they tell me that I must please wait a little longer for the phone or take another contract with them that has a phone available. I do not want a different contract to the one I have, but if I do not get a phone by the end of this week, I will cancel regardless of what empty promises I get. As I said before, I will not recommend this provider to anyone and feel that it is extremely misleading to sell contracts where there are no phones available. I always have to follow up with them and they do not communicate anything to me. This is not getting resolved and I am beyond frustrated.