LVdB
Liudmyla Van den Berg

1 reviews | Active since Oct 2014

15 Apr 2015, 11:22

Continue debit after contract cancelled

My contract expired in Dec 2014. I phoned in November to cancel contract. and still until now my account debited by Virgin Mobile. I even cancelled debit order from my account. But now this clever VM changed amount and still debited my account. its ******* !

0
Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply15 Apr 2015, 16:15
Official
Hello Milla79,

Thank you for your post.

I can confirm contact was made and as discussed, further contact will be made to you at the requested time.

I trust an amicable solution will be presented.

Regards,
Customer Relations