NE
Natacha E

1 reviews | Active since Aug 2013

10 Nov 2015, 22:36

Cause unnecessary defaults

Good day <br> <br> I want to lay a complaint about virgin mobile who was putting debit orders through my bank account and cause that there are a lot of defaults against my name. <br> <br> On 15/8/15 *2 defaults<br> <br> 16/8/15 *2 defaults <br> <br> 1/9/15 * 2 defaults<br> <br> 16/9/15 * 2 defaults<br> <br> 17/9/15 *2 defaults<br> <br> 14/10/15* 16 defaults<br> <br> 15/10/15 * 17 defaults<br> <br> 16/10/15 * 16 defaults<br> <br> 17/10/15 * 2 defaults <br> <br> <br> The numbers that I used by virgen mobile is *** and ***<br> <br> I did phone virgen mobile and ask them to cansel both my contracts immediately and also to correctify my name by the credit burou and give me a letter to show the bank that virgen did make a fault by sending so many debit orders through in to my bank account. They are the case that the bank doesn't want to approve my car loan and make my credit scoring low see attached fotos of my bank statement ment. I realy need a letter urgent from virgin that tell me they will correctify my name by the credit burou and fix my credit scoring because they miss use the ncr credit law.<br> <br> Thank you <br> <br> I am awaiting for your response <br> <br> Mr JLB Botha<br>

0
Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply11 Nov 2015, 08:40
Official
Hello NC Erasmus,

Thank you for bringing this to our attention.

I confirm we have not received a cancellation request from you.

Please refer to email correspondence for further feedback.

Kind Regards
Alicia