cant use my bonus airtime to sms

Item: Virgin Mobile South Africa (Closed)
Rating: 1
Author: Tarri B

<p>hi I am currently trying to sms cell c and mtn and vodacom numbers and I cant use my bonus airtime and i have R66. Its not working. Why!!!! ********** 566</p>

Helpful (0)

Replies (3)

Virgin Mobile South Africa (Closed)'s replyOfficial

30 Jan 2017, 10:26

Hi tdbotes,

Thank you for your query.

I have tried calling you you back to provide you with feedback.

Please note that you have no airtime nor bonus airtime available on your account. This is the reason you are unable to send out any smses.

Kind Regards

Alicia

Virgin Mobile South Africa (Closed)'s reply30 Jan 2017, 10:26

Official

Hi tdbotes,

Thank you for your query.

I have tried calling you you back to provide you with feedback.

Please note that you have no airtime nor bonus airtime available on your account. This is the reason you are unable to send out any smses.

Kind Regards

Alicia

Tarri B's updateReviewer Update

30 Jan 2017, 10:46

Alicia, im getting super mad. I finished my airtime only last night at 9pm!!! On Friday and Saturday and Sunday i could not send when sms! I AM TELLING YOU ITS NOT MY AIRTIME!!! WHY DO U DO THIS?????????????????????? If i load airtime today and it doesnt send again. IM TELLING U ITS NOT WORKING!

Tarri B's update30 Jan 2017, 10:46

Reviewer Update

Virgin Mobile South Africa (Closed)'s replyOfficial

30 Jan 2017, 12:20

Hi tdbotes,

We tested the line on Friday and smses went through.

Please refer to email correspondence for further assistance.

Kind Regards

Alicia

Virgin Mobile South Africa (Closed)'s reply30 Jan 2017, 12:20

Official

Hi tdbotes,

We tested the line on Friday and smses went through.

Please refer to email correspondence for further assistance.

Kind Regards

Alicia