1 reviews | Active since Sept 2015
Can't Deal with Terrible Virgin Mobile Customer Serivice *ON MY BIRTHDAY*
I tried loading airtime twice via the FNB Banking App, but still unable to make calls. It's my birthday today and I cant even book a restaurant for a birthday dinner.
When I call the Virgin Mobile customer service number it simply gives me a voice message articulating that they are experiencing technical difficulties. NOT GOOD ENOUGH.
After this I will probably cancel my Virgin contract and move over to Vodacom. Can't deal anymore.
Hi Adele ,
Thank you for taking my call and for raising your concerns with us .
I confirm that the issue with the delayed recharge has been resolved . Please do accept my apologies for the inconvenience caused .
We wish you a happy birthday and enjoy your day further .
Regards
Rebecca
Hi Adele ,
Thank you for taking my call and for raising your concerns with us .
I confirm that the issue with the delayed recharge has been resolved . Please do accept my apologies for the inconvenience caused .
We wish you a happy birthday and enjoy your day further .
Regards
Rebecca