1 reviews | Active since Jul 2016
Cant complain about service since there is none.
<p>i paid my virgin Mobile contract more then 3 years ago I was recently shocked when a debt collecting company send me an SMS that i need to make an urgent payment or i will be handed over to ITC I went to Virgin Mobile in the begining of February and spending over two hours in there they were unable to provide with statements or an outstanding balance. A person from MBD LC contacted me I again asked for Statements or any documentation they have in order for me to resolve the matter. After 5 months I received a statement from MBD on email I emmidiatly repsonded and requested that the following information be provided</p> <p>1. When was the account number handed over and what the original amount was prior to cost being added</p> <p>2. When was the account number handed over and what the original amount was prior to cost being added <br /> The email was send on the 5 of July and i have not received a response The have however send me two more SMS's ehich adds to the cost currently loaded on this account ( R2.85 per SMS)The also keep on phoning however we cannot get any details from them Every call is charged to the account (R20.52) per call Every emails is charged to the account ( R15.39)<br /> They started sending SMS's to my employer of 8 years ago He contacted me to inform me hat I need to pay my accounts and not add his number which I never did only as a referance form employment This is completly unacceptable . I need resolution on this matter urgently</p>
Hi hendrinkbronkhorst,
Thank you for your query.
Please post a private reply with your ID number in order for us to access your account and assist further.
Kind Regards
Alicia
Hi hendrinkbronkhorst,
Thank you for your query.
Please post a private reply with your ID number in order for us to access your account and assist further.
Kind Regards
Alicia
