LP
Leigh P
1 reviews | Active since Mar 2009
05 Apr 2016, 09:41
Cannot access voice mail
For over 2 months I have not been able to access my voicemail. I called and they said it woudl be fixed in five days. A few weeks later I called again and they said they thought it had been fixed but will send it through again and it should be fixed by Monday. Now I called the other day and I was simply told that they are working on, with no other feedback. When is this issue that has gone on for over 2 months going to get fixed?
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Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
05 Apr 2016, 16:15Hello penny84,
Thank you for taking my call. We sincerely apologize for the inconvenience caused.
As discussed, I have confirmed that the voicemail issue has been sent to our Tech Team to provide an urgent update. I have agreed to give you a call in the next 48 hours.
Regards
SM Team
Thank you for taking my call. We sincerely apologize for the inconvenience caused.
As discussed, I have confirmed that the voicemail issue has been sent to our Tech Team to provide an urgent update. I have agreed to give you a call in the next 48 hours.
Regards
SM Team
Virgin Mobile South Africa (Closed)'s reply05 Apr 2016, 16:15
Official
Hello penny84,
Thank you for taking my call. We sincerely apologize for the inconvenience caused.
As discussed, I have confirmed that the voicemail issue has been sent to our Tech Team to provide an urgent update. I have agreed to give you a call in the next 48 hours.
Regards
SM Team
Thank you for taking my call. We sincerely apologize for the inconvenience caused.
As discussed, I have confirmed that the voicemail issue has been sent to our Tech Team to provide an urgent update. I have agreed to give you a call in the next 48 hours.
Regards
SM Team