JL
Jenae L
1 reviews | Active since Jun 2015
02 Jun 2015, 08:58
CANCELLATION OF CONTRACT
I am furious at the fact that I had cancelled and paid up my cellphone contract in October last year and had asked that Virgin Mobile SA not bill me anymore as I am cancelling my contract, I have now seen that have been debiting my bank account for airtime usage which I was not even aware of as I have been loading pre-paid airtime under the impression that I am now strictly on pay-as-you-go!!!<br> <br> I am extremely unhappy with this pathetic service!!!! I will never use Virgin Mobile or recommend them to anyone ever!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
02 Jun 2015, 10:50Hello Jenael,
Thank you for taking my call.
As per our telephonic discussion I confirm that the contract has been cancelled.
Please refer to the mail sent to your cbcfusion email address for more details on the balance outstanding .
Regards
SMT
Thank you for taking my call.
As per our telephonic discussion I confirm that the contract has been cancelled.
Please refer to the mail sent to your cbcfusion email address for more details on the balance outstanding .
Regards
SMT
Virgin Mobile South Africa (Closed)'s reply02 Jun 2015, 10:50
Official
Hello Jenael,
Thank you for taking my call.
As per our telephonic discussion I confirm that the contract has been cancelled.
Please refer to the mail sent to your cbcfusion email address for more details on the balance outstanding .
Regards
SMT
Thank you for taking my call.
As per our telephonic discussion I confirm that the contract has been cancelled.
Please refer to the mail sent to your cbcfusion email address for more details on the balance outstanding .
Regards
SMT