1 reviews | Active since Feb 2011
Cancellation Fee - Really ??
<p>Virgin Mobile stop harrassing me. I closed my account with your last year(2015) already, FULLY paid. I was unemployed at the time but I made sure to pay your account. I even went to the store in Canal walk for them to check that I dont owe anything anymore, and they confirmed that.</p> <p>Why are you now harrassing me saying I owe you money for cancellation, what the hell for. Why is it my fault that you didnt close the books when I finished paying. Leave me alone, you people are ******, you've always been since the beginning of my contract with you.</p> <p> </p> <p>Phone number ********** 961</p>
Hi ntom,
Thank you for your query.
We confirm that you contract was cancelled on the 28.06.2015 as per your request. You were advised by the cancellation agent that your final invoice would be on the 01.06.2015, due on the 01.07.2015.
We did not receive this payment. After numerous unsuccessful debits, the account was handed over to SSDA. Please contact them on ********** 600 to make payments.
Kind Regards
Alicia
Hi ntom,
Thank you for your query.
We confirm that you contract was cancelled on the 28.06.2015 as per your request. You were advised by the cancellation agent that your final invoice would be on the 01.06.2015, due on the 01.07.2015.
We did not receive this payment. After numerous unsuccessful debits, the account was handed over to SSDA. Please contact them on ********** 600 to make payments.
Kind Regards
Alicia