1 reviews | Active since Oct 2015
can get contract cancelled.
I got a contract from virgin mobile and have 2 phones on one contract, my contract expired in feb 2015 for the one phone and at the end of august for the other. I phoned to say they must cancel my contract, they wanted to give me some other phones witch i then declined. I send an email with the proof of my last payment end of August, and a letter saying i want to cancel. Now they blocked my phones because i didnt pay it this month. Im not going to pay anything, When i made the last payment in end august they also blocked my phones. i told the customer people then that i still have enough money on both my phones. they then reactivate after proof of payment was received. now they said i must pay again. help...help!!!!!!!!!!!!
Thank you for your post. I do apologise for the inconvenienced caused.
I confirm that you are in contact with one of our Team Leaders. Please note that resolution to your concerns will be advised telephonically.
Regards
SM Team
Thank you for your post. I do apologise for the inconvenienced caused.
I confirm that you are in contact with one of our Team Leaders. Please note that resolution to your concerns will be advised telephonically.
Regards
SM Team
