bought R150 airtime from atm

Item: Virgin Mobile South Africa (Closed)
Rating: 1
Author: Tarri B

<p>hi. ********** 566. Yesterday at 12:15pm i bought R150 virgin mobile airtime from the nedbank atm opposite capitec. It took the money off my account and the virgin mobile airtime still hasn't reflected. I called virgin mobile yesterday to sort everything out and they promised it would reflect before midnight last night. It still hasn't reflect. How can you people think its okay to operate this way?</p>

Helpful (0)

Replies (2)

Virgin Mobile South Africa (Closed)'s replyOfficial

01 Aug 2017, 08:23

Hi Tarri ,

Thank you for bringing the matter to our attention .

Please note that I have escalated the matter to our recharge department and I will provide you with feedback as soon as possible .

Regards

Rebecca

Virgin Mobile South Africa (Closed)'s reply01 Aug 2017, 08:23

Official

Hi Tarri ,

Thank you for bringing the matter to our attention .

Please note that I have escalated the matter to our recharge department and I will provide you with feedback as soon as possible .

Regards

Rebecca

Virgin Mobile South Africa (Closed)'s replyOfficial

01 Aug 2017, 16:41

Hi Tarri ,

I confirm that your airtime was loaded yesterday . We do apologise for the inconvenience caused .

Regards

Rebecca

Virgin Mobile South Africa (Closed)'s reply01 Aug 2017, 16:41

Official

Hi Tarri ,

I confirm that your airtime was loaded yesterday . We do apologise for the inconvenience caused .

Regards

Rebecca