SM
Steve M

1 reviews | Active since Sept 2014

22 Jun 2016, 09:47

Blacklisted

<p>In 2010 I have a cellphone contract with vigin mobile in witbank at highveld mall and my contract end in 2012 but this year(2015) I've been receiving this type of messages\ YOU ARE REQUESTED TO MAKE AN URGENT PAYMENT OF R100.00 ON YOUR ACQUIREDV.MOBILE ACC ********** ********** 94 BY THIS WEEKEND. CALL MBD LCON TEL (011) ********** "and these people they say they from debtors collectors and every time they call me my balance goes up last tym they call they said my balance is now R500 and something."""</p>

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply22 Jun 2016, 14:40
Official

Hi maketems

Thank you for your query.

Please note that no cancellation request was received after the 24 month period had lapsed. Your contract had continued on a month to month basis and payments from you had stopped. This resulted in the account being terminated and handed over.

Please contact MBD in order to make payment arrangements. Once payment has been made, you will receive a paid up letter.

We trust the above is in order and apologise for any inconvenience incurred.

Kind Regards

Alicia