DS
Dorothy S
1 reviews | Active since Jun 2015
30 Jun 2015, 22:59
BAIT ADVERTISING FOR ABSENT STOCK FOR PAST 3 MONTH
upgrade due, in terms of contract, but new handset has been out of stock for 4 months even though they have sample in store advertising 2 models as the upgrades.<br> Numerous visits have been met with varying \stories"and an email to the customer care line has received absolutely no response """
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Virgin Mobile South Africa (Closed)'s replyOfficial
01 Jul 2015, 13:23Hello DSalmon,
Thank you for bringing this to our attention and our sincere apologies for the inconvenience caused.
Kindly note we have tried to call you however our calls merely rang and diverts to voice-mail.
Our qualified Sales agent will contact you after 5pm to assist with the upgrade.
Regards
SMT
Thank you for bringing this to our attention and our sincere apologies for the inconvenience caused.
Kindly note we have tried to call you however our calls merely rang and diverts to voice-mail.
Our qualified Sales agent will contact you after 5pm to assist with the upgrade.
Regards
SMT
Virgin Mobile South Africa (Closed)'s reply01 Jul 2015, 13:23
Official
Hello DSalmon,
Thank you for bringing this to our attention and our sincere apologies for the inconvenience caused.
Kindly note we have tried to call you however our calls merely rang and diverts to voice-mail.
Our qualified Sales agent will contact you after 5pm to assist with the upgrade.
Regards
SMT
Thank you for bringing this to our attention and our sincere apologies for the inconvenience caused.
Kindly note we have tried to call you however our calls merely rang and diverts to voice-mail.
Our qualified Sales agent will contact you after 5pm to assist with the upgrade.
Regards
SMT