Bad Very bad Service

I have been complaining to Virgin mobile for over 4 months now 19 customer service calls 3 visits to a Virgin mobile shop 4 emails, regarding my voice mail that I cannot call in to retrieve any voice mails and it is international clients. I have been calling the call centre from 12 August 2015 every single day to request this problem to be solved. Only to be told, that they have to look into the PROBLEM and will have my reset ready in the next 24 to 48 hours - That is if they do put you on hold or how many times they dropped the calls during my numerous phone calls and you have to call back and explain everything again to the new operator.<br> <br> <br> I NEED IT NOW