JN
Jacques N
1 reviews | Active since Nov 2010
15 Dec 2015, 09:14
Bad Service And Complaint resolution
I logged a complaint on Thu 26 Nov<br> <br> It took hours before I got a email reply. Further more the answer that was given is exactly what I was complaining about. When replying back the email that the consultant send me, I still had no response back at all up and till to date.<br> <br> What type of service is this.<br> <br> I have also requested for my sim to be cancelled. But still nothing happened.
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Virgin Mobile South Africa (Closed)'s replyOfficial
15 Dec 2015, 09:54Hello Vaakie,
Thank you for your query.
Please refer back to the email sent to you on the 26.11.2015 as well as the 01.12.2015. Both emails advise that the contract has been already cancelled.
We will resend the email for your perusal.
Kind Regards
Alicia
Thank you for your query.
Please refer back to the email sent to you on the 26.11.2015 as well as the 01.12.2015. Both emails advise that the contract has been already cancelled.
We will resend the email for your perusal.
Kind Regards
Alicia
Virgin Mobile South Africa (Closed)'s reply15 Dec 2015, 09:54
Official
Hello Vaakie,
Thank you for your query.
Please refer back to the email sent to you on the 26.11.2015 as well as the 01.12.2015. Both emails advise that the contract has been already cancelled.
We will resend the email for your perusal.
Kind Regards
Alicia
Thank you for your query.
Please refer back to the email sent to you on the 26.11.2015 as well as the 01.12.2015. Both emails advise that the contract has been already cancelled.
We will resend the email for your perusal.
Kind Regards
Alicia