JT
Jolanda T
1 reviews | Active since Mar 2010
12 Mar 2015, 12:04
Bad SERVICE
How many times must one ask to get an account sorted and get confirmations that its been done and will be sorted for the next month yet to find out its not. How many times must you complaint about signal issues and then they get someone out check the problem and NEVER get back to you. I have mail again after the lady from Cell C was at my place to check whats the problem and NO ANSWER. <br> Im so fed up with Virgin Mobile and their bad services and follow ups.
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Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
12 Mar 2015, 17:20Hello Jolanda26,
Thank you for your post and our sincere apologies that you sort to Social Media platforms to convey your dissatisfaction.
Please note the relevant investigation and direction will be provided.
I trust an amicable solution will be presented.
Regards
Customer Relations
Thank you for your post and our sincere apologies that you sort to Social Media platforms to convey your dissatisfaction.
Please note the relevant investigation and direction will be provided.
I trust an amicable solution will be presented.
Regards
Customer Relations
Virgin Mobile South Africa (Closed)'s reply12 Mar 2015, 17:20
Official
Hello Jolanda26,
Thank you for your post and our sincere apologies that you sort to Social Media platforms to convey your dissatisfaction.
Please note the relevant investigation and direction will be provided.
I trust an amicable solution will be presented.
Regards
Customer Relations
Thank you for your post and our sincere apologies that you sort to Social Media platforms to convey your dissatisfaction.
Please note the relevant investigation and direction will be provided.
I trust an amicable solution will be presented.
Regards
Customer Relations