JB
Jessica B

1 reviews | Active since Jul 2018

09 Jul 2018, 16:23

Bad service

I have no words fot this company anymore., use to say this is the best cellphone network out there but clearly i am wrong. They have change their policys without letting the customer be aware of that. Cant upgrade your contract even though you have been for nine years with them.

0
Replies (2)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply09 Jul 2018, 17:38
Official

Hi Jessica,

Thank you for raising your concerns with us.

My attempt to contact you was not successful as there was no answer on your on your number. I will give you a call back tomorrow to be able to address the issues raised.

Regards,

Londiwe

Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply10 Jul 2018, 16:58
Official

Hi Jessica,

My attempt to reach you today was not successful again.

Please refer to the email that I have sent you on the provided gmail address.

Regards,

Londiwe