Bad Service

<p>We have contacted Virgin Mobile Head Office on many occasion to forward a copy of my contract to LG Mobile, seeing that my phone needs repair work. LG can not start with repairs without a copy of the contract.</p> <p> </p> <p>It is now 3 weeks that my phone was sent to LG, and everytime we phone Virgin Mobile they say that they will forward the contract to LG. Up until today we got no assistance.</p> <p> </p> <p>Please advise</p>