1 reviews | Active since Aug 2016
bad service
<p>As I have a virgin mobile contract, I call Virgin mobile to tell them that my cell no. ********** 949 is not working and I have been paying it for more than a year now without using this contract as I cannot get any call or make any calls, I then was told by the warm body telephone that I should buy a new sim and call to do a sim swop. But to my dismay there is no virgin mobile sims to be had in our area or as far as springs bosksburg benoni I live in delmas.</p> <p> </p> <p>The warm body person then arranged with me to have a new sim sent to me via couier. THIS HAS NOT HAPPENED and is till over 4 weeks now. </p> <p> </p> <p>WHY THE HELL THE CELLULAR PLACES DO BUSINESS IS SUCH A MANNER IS BEYOND ME.</p> <p> </p> <p>One can get all the good service if a new client but TO HELL WITH THE OLD.</p> <p> </p> <p>I am extremly unhappy with VIRGIN MOBLE SOUTH AFRICA.</p> <p> </p>
Hi Silverstar1959,
Thank you for you query.
This is not what we like to hear at all. I have tried calling you but got an engaged tone. Please can you post a private reply with your day time delivery address and alternate contact numbers and I will ensure a sim card is delivered to you.
We are truly sorry for the inconvenience caused.
Kind Regards
Alicia
Hi Silverstar1959,
Thank you for you query.
This is not what we like to hear at all. I have tried calling you but got an engaged tone. Please can you post a private reply with your day time delivery address and alternate contact numbers and I will ensure a sim card is delivered to you.
We are truly sorry for the inconvenience caused.
Kind Regards
Alicia
