NM
Norman M
1 reviews | Active since Jun 2011
23 May 2015, 13:27
bad reception no repair
as with Cell C , the signal in my area of Dundee KZN has gone down to such a degree that we cant get or make calls , I reported to call centre that we need Technical assistance to get the carrier signal back to what it was , we had no problems for years and then all the sudden 3 mounths back we started loosing signal.<br> <br> if you restart your mobile it works for about 2 min and then it disappear . <br> we have reported it to cell c and to Virgin call centre, but no effort to rectify the problem, they only care about the money every mounth but doe not want to maintain there carrie towers....<br> <br> MTN and Vodacom has full signal, but virgin and cell c nothing...
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Replies (1)0
Replies (1)Virgin Mobile South Africa (Closed)'s replyOfficial
23 May 2015, 17:03Hello NormanM73,
Thank you for bringing this to our attention.
We would like to extend our sincere apologies for the inconvenience caused thus far. Please be advised that attempts to get hold of you today have not been successful.
Kindly revert to my email correspondence for feedback and a way forward for the issues raised.
Regards,
SMTeam
Thank you for bringing this to our attention.
We would like to extend our sincere apologies for the inconvenience caused thus far. Please be advised that attempts to get hold of you today have not been successful.
Kindly revert to my email correspondence for feedback and a way forward for the issues raised.
Regards,
SMTeam
Virgin Mobile South Africa (Closed)'s reply23 May 2015, 17:03
Official
Hello NormanM73,
Thank you for bringing this to our attention.
We would like to extend our sincere apologies for the inconvenience caused thus far. Please be advised that attempts to get hold of you today have not been successful.
Kindly revert to my email correspondence for feedback and a way forward for the issues raised.
Regards,
SMTeam
Thank you for bringing this to our attention.
We would like to extend our sincere apologies for the inconvenience caused thus far. Please be advised that attempts to get hold of you today have not been successful.
Kindly revert to my email correspondence for feedback and a way forward for the issues raised.
Regards,
SMTeam
