Bad, Poor Service. Will never recommend to ANYONE!

VIRGIN MOBILE IS A SH*T COMPANY THAT LACKS CUSTOMER CARE. AFTER TRAVELLING FROM MTHATHA TO DURBAN TO GET AN iPHONE 6 PHONE I HAD REQUESTED, I FIRST RECEIVED BAD SERVICE AND ATTITUDE FROM THE PAVILLION STORE FROM THE LADY WHO WAS HELPING ME. I DON'T EVEN WANNA GET STARTED ON THE CALL CENTRE AGENTS THAT WERE TRYING TO ASSIST. LIES IS ALL I GOT FROM THEM. I WOULD NEVER RECOMMEND THIS NETWORK TO ANYONE BECAUSE SOMEONE IS NOT DOING THEIR JOB. THE INCONVENIENCE IS JUST TOO MUCH. I LEFT MY 2 YEAR OLD GRANDDAUGHTER SINCE TUESDAY UNTIL TODAY WITH THE NEIGHBORS. THEY DON'T EVEN CALL BACK TO APOLOGIZE OR GIVE YOU THE RIGHT INFORMATION. I'M NOT ONLY DISGUSTED THAT I ENTERED INTO CONTRACT WITH A COMPANY THAT DOES NOT KNOW HOW TO TREAT THEIR CUSTOMERS, GIVES BAD SERVICE, NEVER RETURNS CALLS BUT ALSO ASHAMED THAT I HAD A CONTRACT WITH THEM AND STILL GAVE THEM A CHANCE. I'M NOT CRYING ABOUT THE FACT THAT I DID NOT QUALIFY FOR THE PHONE BUT FOR BEING MISLED SINCE MID FEBRUARY TO EVEN TRAVELLING ALL THAT DISTANCE FOR NOTHING. ALL THIS INCONVENIENCE FOR WHAT? TO BE TOLD MA'AM WE UNDERSTAND YOUR FRUSTRATION AND WE ARE SORRY? I DON'T THINK SO. I HOPE THE POWERS THAT BE AT VIRGIN SEE THIS COMPLAINT