AG
Annika G
1 reviews | Active since Dec 2011
17 Jul 2015, 15:30
Bad credit due to bad service
I closed my account in 2012 with this mobile service provider as I was not satisfied and paid in full at the Eastgate branch. There was an amount of R300 I still owed which I paid. On this day i was given a letter stating that my account has been closed. I did not receive any further communication until January of 2015 to which they handed me over for not paying an account that was to my knowledge and paperwork closed. Now I have a bad record and a 3rd party calling me for money I do not owe due to bad service on your part. I will not be held liable for your mistakes and would like to have this issue sorted out as soon as possible and my name cleared.
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Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
17 Jul 2015, 17:02Hello Jigme12,
Thank you for taking my call.
As per our telephonic discussion you have confirmed that you will check the email address that was used to confirm the closure of your account.
I will contact you again on Monday to get the information.
Regards
SMT
Thank you for taking my call.
As per our telephonic discussion you have confirmed that you will check the email address that was used to confirm the closure of your account.
I will contact you again on Monday to get the information.
Regards
SMT
Virgin Mobile South Africa (Closed)'s reply17 Jul 2015, 17:02
Official
Hello Jigme12,
Thank you for taking my call.
As per our telephonic discussion you have confirmed that you will check the email address that was used to confirm the closure of your account.
I will contact you again on Monday to get the information.
Regards
SMT
Thank you for taking my call.
As per our telephonic discussion you have confirmed that you will check the email address that was used to confirm the closure of your account.
I will contact you again on Monday to get the information.
Regards
SMT