pN
peter N

1 reviews | Active since Jul 2015

29 Jul 2015, 12:29

bad billing

in 2013 i used to have a contract with virgin mobile. i gave them 2 months notice that i was no going to renew the contract . the contract expired in december 2013. they kept on deducting money from my bank. we i contacted them they said its for airtime they loaded on the sim card.but i destroyed that sim card. i told them to stop [URL Removed] 2015 they have handed me over for r150.00.Virgin mobile must return the money they deducted from account.

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply29 Jul 2015, 15:26
Official
Hello jabupnkosi,

Thank you for bringing the matter to our attention.

Please note that the contact number you have provided is incorrect as it consists of 11 digits. I have sent you an email confirming the final invoice and amount outstanding.

Kindly respond to the email with your best contact number so we can discuss the matter further .

Regards
SMT