Asked for a payment date extension and just got a sms saying ill be blocked!

<p>Hi,</p> <p> </p> <p>I sent an email asking for my payment date to be moved to the 27th April 2017 and i have just received an sms saying that you are going to block me due to non payment? Why do you guys do this and you never just make things easy when i communicate an issue?</p> <p> </p> <p>Please! I am asking for a payment extension on my account! Why do i always have to write to hellopeter for you guys to do anything?</p> <p> </p> <p>Tarri Botes</p> <p>cell: ********** 566</p> <p>id: ********** 208086</p>